Akoya Pearls 5.5mm-6mm
18K White Gold
h:55mm x w:11.4mm
Please open and check the delivered goods as soon as you receive it. All of our products are using natural materials such as precious and semiprecious stone, therefore those materials may vary in colour and some characteristics from the photos. Cultured pearls have an organic nature, so the lustre, colour and surface may not be identical to the photo. We try to deliver the best of our products to you, however, only in case of the manufacturing defects or defects from delivery are found, we will exchange or repair the goods immediately. In such case, the delivery fee of the returned goods will be paid by us.
Exchange/repair of goods is only accepted within 8 days from the day of delivery, by informing us by email to “email@example.com“.
Below cases will not be able to exchange / return goods.
- If the goods are used.
- if the goods are damaged by consumer
- If claimed more than 9 days are passed after the delivery
- If the ring size did not match (We accept size alteration with cost)
We will send back the repaired item as soon as possible. We will notify you by e mail the estimated time of repair and delivery.